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NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
Virginia
1 State Long Term Care Ombudsman
Joani Latimer
State LTC Ombudsman
VA Association of Area Agencies on Aging
24 E. Cary Street
Suite 100
Richmond, VA 23219
Work: (804)565-1600
Fax: (804)644-5640
website:http://www.vaaaa.
org


11 Local and Regional Ombudsmen
Ellie Cross
Ombudsman
Shenandoah Area Agency On Aging, Inc.
Long Term Care Ombudsman Prog.
207 Mosby Lane
Front Royal, VA 22630-2611
Work: (540)635-7141
Fax: (540)636-7810
Area Served: Page, Shenandoah, Warren, Clarke, Frederick counties/ Winchester (city)

2 Office on Aging
Julie Christopher
Commissioner
VA Dept. for the Aging - III
1600 Forest Avenue
Suite 102
Richmond, VA 23229-5007
Work: (804)662-9333
Fax: (804)662-9354

Maxine Dellinger
Ombudsman
District 3 - Governmental Cooperative
Long Term Care Ombudsman Prog.
4453 Lee Highway
Marion, VA 24354-4270
Work: (276)783-8157
Fax: (276)783-3003
Area Served: Bland, Bristol City, Carroll, Galax City, Grayson, Smyth, Washington, Wythe counties

3 Licensure and Certifications
Christopher Durrer
Director
Virginia Department of Health
Off. of Licensure & Certification
Services & Consumer Protection
3600 W. Broad St., Suite 216
Richmond, VA 23230
Work: (804)367-2102
Fax: (804)367-2149

Sue Drumm
Ombudsman
Jefferson Area Board For Aging
Long Term Care Ombudsman Prog.
674 Hillsdale Drive
Suite 9
Charlottesville, VA 22901
Work: (434)817-5241
Fax: (434)817-5230
Area Served: Nelson, Albemarle, Louisa, Flavanna & Greene. City of Charlottesville

4 Medicaid Fraud Unit Control
Randall Clouse
Director, MFCU
Medicaid Fraud Control Unit of Virginia
Office of The Attorney General
900 E Main Street
Suite 600
Richmond, VA 23219-3524
Work: (804)786-3510
Fax: (804)225-3064

Linda Gage
Ombudsman
Lake Country AAA
Long Term Care Ombudsman Prog.
1105 West Danville Street
South Hill, VA 23970-3501
Work: (434)447-7661
Fax: (434)447-8760
website:http://lcaaa.org
Area Served: Halifax, Mecklenburg, Brunswick counties/South Boston city

5 Board of Examiners for Nursing Home Administrator
Lisa Hahn
Dept of Health Professions
6603 West Broad Street
5th Floor
Richmond, VA 23230-1712
Work: (804)662-7457
Fax: (804)662-7246

Valerie Hopson-Bell
Ombudsman
Rappahannock AAA
Long-Term Care Ombudsman Program
171 Warrenton Road
Fredericksburg, VA 22405
Work: (540)371-3375
Fax: (540)371-3384
Area Served: Caroline, King George, Spotsylvania, Stafford counties/Fredericksburg city

6 Medicaid Agency
Patrick Finnerty
Director
Dept. of Medical Assistance Services
Dept of Medical Assistance Svc
600 East Broad Street
Suite 1300
Richmond, VA 23219
Work: (804)786-6145
Fax: (804)371-4981

Debbie Kopacki
Ombudsman
Senior Connections/The Capital Area Agency on
Long Term Care Ombudsman Prog.
24 East Cary Street
Richmond, VA 23219-3796
Work: (804)343-3057
Fax: (804)649-2258
website:http://seniorconn
ections-va.org

Area Served: Charles City, Chesterfield, Goochland, Hanover, Henrico & Powhatan. City of Richmond

7 Quality Improvement Organization
Joy Hogan Rozman
Chief Executive Officer
Virginia Health Quality Center
4510 Cox Road
Suite 400
Glen Allen, VA 23060
Work: (804)289-5320
Fax: (804)289-5324
website:http://www/vhqc.o
rg


Patricia Lewis
Ombudsman
Appalachian Agency for Senior Citizens, Inc.
LTC Ombudsman Program
P.O. Box 765
Cedar Bluff, VA 24609-0765
Work: (276)964-4915
Fax: (276)963-0130
Area Served: Dickenson, Buchanan, Tazewell & Russell counties

8 Protection and Advocacy System
Colleen Miller
Executive Director
Virginia Office of Protection & Advocacy
1910 Byrd Avenue
Suite 5
Richmond, VA 23230
Work: (804)225-2042
Fax: (804)662-7057

Pam McAdams
Ombudsman
LOA-Area Agency on Aging
Long Term Care Ombudsman Prog.
P.O. Box 14205
Roanoke, VA 24038-4205
Work: (540)345-0451
Fax: (540)206-0002
website:http://www.loaa.o
rg

Area Served: Roanoke, Craig, Botetourt, & Allegany . Cities: Salem, Roanoke, Clifton Forge & Covington

9 Adult Protective Service Agency
Gail Nardi
Adult Services Program
Division of Family Services
7 N. Eighth Street
4th Floor
Richmond, VA 23219
Work: (804)726-7537
Fax: (804)726-7895

Elizabeth McGlothlin
Ombudsman
Eastern Shore Area Agency on Aging
Long Term Care Ombudsman Prog.
P.O. Box 415
36282 Lankford Highway, Ste. 13D
Belle Haven, VA 23306
Work: (757)442-9652
Fax: (757)442-9303

10 Citizen Advocacy Group
Patricia Jones
TLC for Long Term Care
913 N. Kensington Street
Arlington, VA 22205
Work: (703)243-6843
Fax: (866)487-8470

Laura Nichols
Ombudsman
Northern Virginia LTC Ombudsman Program
Long Term Care Ombudsman Prog.
12011 Government Center Pkwy
Suite 708
Fairfax, VA 22035-1104
Work: (703)324-5415
Fax: (703)324-3575
website:http://www.fairfa
xcounty.gov/ltcombudsman

Area Served: Arlington, Fairfax, Loudoun, Prince William counties/ Alexandria, Fairfax, Falls Church, Manassas, Manassas Park (cities)

Joani Latimer~
Virginia Friends & Relatives of NH Residents
1426 Claremount Avenue
Richmond, VA 23227
Work: (804)644-2804
Fax: (804)644-5640

Adrianne Rochelle
Ombudsman
Senior Services of Southeastern Virginia
5 Interstate Corporate Ctr.
6350 Center Drive
Suite 101
Norfolk, VA 23502-4121
Work: (757)461-9481
Fax: (757)461-1068
Area Served: Southampton, Isle of Wight, Franklin, Chesapeake, VA Beach, Norfolk, (cities) Suffolk, Portsmouth

Anne Scott See
Elderly Services Paralegal
Friends & Relatives of NH Residents
P.O. Box 551
Harrisonburg, VA 22803
Work: (540)433-1830
Fax: (540)433-2202

Jennifer Stewart
Ombudsman
Rappahannock/Rapidan Community Svc.
Long Term Care Ombudsman Prog.
15361 Bradford Road
P.O. Box 1568
Culpeper, VA 22701
Work: (540)825-3100
Fax: (540)825-0392
Area Served: Orange, Madison, Culpeper, Rappahannock & Fauquier counties

Judith Stevens
Director
Citizens' Committee to Protect the Elderly
P.O. Box 3
Virginia Beach, VA 23458
Work: (757)518-8500
Fax: (757)518-8501

Christine Stoneman
Ombudsman
Southern AAA, Inc.
Long Term Care Ombudsman Prog.
204 Cleveland Avenue
Martinsville, VA 24112
Work: (276)632-6442
Fax: (276)632-6252
website:http://www.southe
rnaaa.org

Area Served: Patrick, Henry, Franklin, Pittsylvania counties/ Marinsville, Danville (cities)

11 Local and Regional Ombudsmen
Mary Helen Brainard
Ombudsman
Valley Program for Aging Services
c/o Maury River Senior Center
P. O. Box 415
Buena Vista, VA 24416
Work: (540)458-0155
Fax: (540)949-7143
Area Served: Rockingham, Rockbridge, Augusta, Highland, Bath counties/ Buena Vista, Lexington, Staunton, Waynesboro, Harrisonburg (cities)

Carol Turner
Ombudsman
Bay Aging
3901 Treyburn Drive
Suite 100
Williamsburg, VA 23185
Work: (757)220-1577
Area Served: James City & York County. Williamsburg, Newport News, Hampton & Poquoson

Janet Brennend
Ombudsman
New River Valley Area Agency on Aging
Regional Ombudsman
141 E. Main Street
Suite 500
Pulaski, VA 24301
Work: (540)980-7720
Fax: (540)980-7724
Area Served: Giles, Floyd, Pulaski, Montgomery City of Radford

Lisa Walker
Ombudsman
Bay Aging
P. O. Box 610
Urbanna, VA 23175
Work: (804)758-2386
Fax: (804)758-5773
website:http://www.bayagi
ng.org

Area Served: Westmoreland, Northumberland, Richmond, Lancaster, Essex, Middlesex, Mathews, King & Queen, King William, Gloucester counties

Toni Browning
Senior Case Manager
Rappahannock/Rapidan Community Svc.
Long Term Care Ombudsman Prog.
15361 Bradford Road
P.O. Box 1568
Culpeper, VA 22701
Work: (540)825-3100
Fax: (540)825-0392
Area Served: Counties: Orange, Madison, Culpeper, Rappahannock and Fauquier

Cynthia Wilkerson
Ombudsman
Central Virginia Area Agency on Aging, Inc.
Long Term Care Ombudsman Prog.
3024 Forest Hills Circle
Lynchburg, VA 24501
Work: (434)385-9070
Fax: (434)385-9209
Area Served: Bedford, Amherst, Campbell, Appomattox counties/ Bedford, Lynchburg (cities)

Debbie Collier
Ombudsman
Mountain Empire for Senior Citizens, Inc
Long Term Care Ombudsman Prog.
P.O. Box 888
Big Stone Gap, VA 24219-0888
Work: (276)523-4202
Fax: (276)523-4208
website:http://meoc.org
Area Served: Lee, Wise Scott counties/Norton city

Kay Young
Ombudsman
Piedmont Senior Resources AAA
Long Term Care Ombudsman Prog.
PO Box 398
Burkeville, VA 23922-0398
Work: (434)767-5588
Fax: (434)767-4608
Area Served: Amelia, Buckingham, Charlotte, Cumberland, Lunenburg, Nottoway, Prince Edward counties

Fletcher Cooke
Director of Legal Services/ Public Policy
Crater District AAA
Long Term Care Ombudsman Prog.
23 Seyler Drive
Petersburg, VA 23805
Work: (804)732-7020
Fax: (804)732-7232
Area Served: Counties: Dinwiddie, Sussex, Greensville, Surry & Prince George. Cities: Petersburg, Hopewell, Emporia & Colonial Heights


Last Updated Monday, September 08, 2008


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