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NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
Missouri
1 State Long Term Care Ombudsman
Carol Scott
State LTC Ombudsman
Department of Health & Senior Services
P.O. Box 570
Jefferson City, MO 65102
Work: (800)309-3282
Fax: (573)751-6499
website:http://www.dhss.m
o.gov/Ombudsman/


10 Citizen Advocacy Group
Joanne Morrow
President
Missouri Coalition for Quality Care
P.O. Box 7165
Jefferson City, MO 65102
Work: (888)262-5644

2 Office on Aging
Brenda Campbell
Director
Division of Senior & Disability Services
Dept of Health & Senior & Disability Srvs.
PO Box 570
Jefferson City, MO 65102-1337
Work: (573)751-3626
Fax: (573)751-8687

11 Local and Regional Ombudsmen
Juanita Arnall
Regional Ombudsman Coordinator
Area Agency on Aging
Long Term Care Ombudsman Prog
P.O. Box 3990
Joplin, MO 64803
Work: (417)781-7562
Fax: (417)781-1609
Area Served: Barton, Jasper, McDonald, Newton counties

3 Licensure and Certifications
Debra Cheshier
Director, Section for LTC
Department of Health and Senior Services
Section for LTC Regulations
P.O. Box 570
Jefferson City, MO 65102
Work: (573)522-6228
Fax: (573)751-8493

Michelle Brown
Ombudsman
Mid-America Regional Council
Long Term Care Ombudsman Prog
600 Broadway
300 Rivergate Ctr.
Kansas City, MO 64105
Work: (816)474-4240
Fax: (816)421-7758
website:http://www.marc.o
rg/aging/ombudsman.htm

Area Served: Cass, Clay, Jackson, Platte, Ray counties

Dean Linneman
Department of Health and Senior Services
Health Standards & Licensure
P.O. Box 570
Jefferson City, MO 65102
Work: (573)522-6228
Fax: (573)522-9712

Richard Cavanagh
Executive Director
Long Term Care Ombudsman Program
8702 Manchester Road
Brentwood, MO 63144
Work: (314)918-8222
Fax: (314)918-9188
website:http://www.ltcop-
stl.org

Area Served: Franklin, Jefferson, St. Charles, St. Louis County and St. Louis City

4 Medicaid Fraud Unit Control
Richard Williams
Director, MFCU
Medicaid Fraud Control Unit of Missouri
Office of the Attorney General
221 West High Street
Jefferson City, MO 65102
Work: (573)751-7192
Fax: (573)751-0207

Jan McFerron
Ombudsman Director
Southeast Missouri AAA
Long Term Care Ombudsman Prog.
1219 North Kingshighway
Suite 100
Cape Girardeau, MO 63701
Work: (573)335-3331
Fax: (573)335-3017

5 Board of Examiners for Nursing Home Administrator
Diana Love
Missouri Board of NHA
P.O. Box 570
Jefferson City, MO 65102
Work: (573)751-3511
Fax: (573)526-4314

Freda Miller
Ombudsman
Northwest Missouri AAA
Long Term Care Ombudsman Prog.
211 South Polk
P.O. Box 265
Albany, MO 64402-0265
Work: (660)726-3800
Fax: (660)726-4113

6 Medicaid Agency
Steve Renne
Interim Director
MO Dept of Social Services
Division of Medical Services
615 Howerton Court
PO Box 6500
Jefferson City, MO 65102-6500
Work: (573)751-6922
Fax: (573)751-6564

Connie Payne
Ombudsman
Council of Churches of The Ozarks
Long Term Care Ombudsman Prog.
627 North Glenstone
PO Box 3947 G.S.
Springfield, MO 65808
Work: (417)862-3598
Fax: (417)862-2129
website:http://www.ccozar
ks.org/Ombudsman.htm

Area Served: Barry, Dade, Dallas, Douglas, Christian, Greene, Howell, Lawrence, Oregon, Ozark, Polk, Shannon, Stone, Taney, Texas, Webster, and Wright counties

7 Quality Improvement Organization
Richard Royer
Chief Executive Officer
Primaris
200 North Keene Street
Columbia, MO 65201
Work: (573)817-8300
Fax: (573)817-8330

Kathy Ray-Smith
Ombudsman
Care Connection for Aging Services
Long Term Care Ombudsman Prog.
106 West Young
P.O. Box 1078
Warrensburg, MO 64093
Work: (660)747-3107
Fax: (660)747-3100
website:http://www.careco
nnectionservices.org

Area Served: Bates, Benton, Carroll, Cedar, Chariton, Henry, Hickory, Johnson, Lafayette, Pettis, Saline, St. Clair, Vernon counties

8 Protection and Advocacy System
Shawn de Loyola
Director
Missouri P&A Services
925 S. Country Club Drive
Unit B-1
Jefferson City, MO 65109
Work: (573)893-3333
Fax: (573)893-4231
website:http://www.moadvo
cacy.org


Beth Simpson
Ombudsman
Central Missouri AAA
Long Term Care Ombudsman Prog
1121 Business Loop 70 East
Suite 2A
Columbia, MO 65201
Work: (573)443-5823
Fax: (573)875-8907
website:http://www.cmaaa.
net/ombud.htm

Area Served: Audrain, Boone, Callaway, Camden, Cole, Cooper, Crawford, Dent, Gasconade, Howard, Laclede, Maries, Miller, Moniteau, Morgan, Osage, Phelps, Pulaski, Washington counties

9 Adult Protective Service Agency
Brenda Campbell
Dept. of Health and Senior Services
Division of Senior Services
3418 Knipp Drive
Suite F
Jefferson City, MO 65102
Work: (573)751-3626
Fax: (573)751-8687


Last Updated Monday, September 08, 2008


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