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  Suite 801   Washington, DC 20036
  (P) 202.332.2275
  (F) 202.332.2949

NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
Massachusetts
1 State Long Term Care Ombudsman
Mary McKenna
State LTC Ombudsman
Massachusetts Exec Office of Elder Affairs
1 Ashburton Place
5th Floor
Boston, MA 02108-1518
Work: (617)727-7750
Fax: (617)727-9368
website:http://www.mass.g
ov/portal/index.jsp?pageI
D=elderssubtopic&L=3&L0=H
ome&L1=Servic


11 Local and Regional Ombudsmen
George Demeritt
Program Manager
North Shore Elder Services
Long Term Care Ombudsman Prog.
152 Sylvan Street
Danvers, MA 01923
Work: (978)750-4540
Fax: (978)750-6949
Area Served: Danvers, Everett, Malden, Marbelhead, Medford, Melrose, Middleton, N Reading, Peabody, Reading, Salem, Stoneham, Wakefield areas

2 Office on Aging
Jennifer Davis Carey
Secretary
MA Executive Office of Elder Affairs- I
One Ashburton Place
5th Floor
Boston, MA 02108
Work: (617)727-7750
Fax: (617)727-6944

Dorinda Gamberdella
Program Supervisor
Berkshire County
Long Term Care Ombudsman Prog.
66 Wendell Avenue
Pittsfield, MA 01201
Work: (413)499-0524
Fax: (413)445-5395
Area Served: Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Lanesborough, Lee, Lenox, Monterey, Mt. Washington, New Ashford, New Marleborough, N Adams, Otis, Peru, Pittsfield

3 Licensure and Certifications
Paul Dreyer
Director of L&C
Massachusetts Department of Public Health
Division Health Care Quality
10 West Street, 5th Floor
Boston, MA 02111
Work: (617)753-8100
Fax: (617)753-8125

Michele Gaythwaite
Program Director
SeniorCare, Inc.
Long Term Care Ombudsman Prog.
5 Blackburn Center
Gloucester, MA 01930
Work: (866)927-1050
Fax: (978)281-1753
Area Served: Beverly, Essex, Gloucester, Hamilton, Ipswich, Manchester, Rockport, Topsfield, Wenham areas

4 Medicaid Fraud Unit Control
Richard Grundy
Acting Director
Medicaid Fraud Control Unit of Massachusetts
Office of the Attorney General
One Ashburton Place
Boston, MA 02108
Work: (617)727-2200
Fax: (617)722-3067

Daniel Goldberg
Program Director
Jewish Family & Children's Svc. "Springwell"
Long Term Care Ombudsman Prog.
1430 Main Street
Waltham, MA 02451
Work: (781)647-5327
Fax: (781)693-5581
Area Served: Canton, Dedham, Foxborough, Medfield, Millis, Norfolk, Norwood, Plainville, Sharon, Walpole, Westwood, Wrentham areas

5 Board of Examiners for Nursing Home Administrator
Sally Graham
Board of Registration For NHA
239 Causeway Street
Boston, MA 02114
Work: (617)727-9925
Fax: (617)727-2197

Sharon Hylan
Co-Director
Minuteman
Long Term Care Ombudsman Prog.
186 Bedford Street
Lexington, MA 02420
Work: (781)861-0896
Fax: (781)861-0899
Area Served: Acton, Arlington, Bedford, Boxborough, Burlington, Carlisle, Concord, Harvard, Lexington, Lincoln, Littleton, Maynard, Stow, Wilmington areas

6 Medicaid Agency
Beth Waldren
Commissioner
MA Division of Medical Assistance
600 Washington Street
Boston, MA 02111
Work: (617)210-5690
Fax: (617)210-5697

Barbara Levy
Director
Franklin County Home Care
Long Term Care Ombudsman Prog.
330 Montague Road
Turners Falls, MA 01376
Work: (413)773-5555
Fax: (413)772-1084
Area Served: Ashfield, Athol, Bernardston, Buckland, Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leyden, Monroe, Montague, New Salem, N.field, Orange, Petersham, Phillipston, Rowe, Royalston, Shelburne, Shute areas

7 Quality Improvement Organization
Kathleen McCarthy
President/Chief Executive Officer
Mass PRO
235 Wyman Street
Waltham, MA 02451-1231
Work: (781)890-0011
Fax: (781)487-0083
website:http://www.masspr
o.org


Marietta McCarthy
Program Director
ETHOS Southwest Boston Senior Services -Area
Long Term Care Ombudsman Prog
555 Amory Street
ETHOS
Jamaica Plain, MA 02130
Work: (617)522-6700
Fax: (617)524-2899
Area Served: Boston area

8 Protection and Advocacy System
Christine Griffin
Executive Director
Disability Law Center, Inc.
11 Beacon Street
Suite 925
Boston, MA 02108
Work: (617)723-8455
Fax: (617)723-9125
website:http://www.dlc-ma
.org/


Diane McFarland
Ombudsman Program Director
Greater Lynn Senior Services
Long Term Care Ombudsman Prog
8 Silsbee Street
Lynn, MA 01901
Work: (781)477-9618
Fax: (617)477-9622
Area Served: Lynn, Lynnfield, Nahant, Saugus, Swampscott areas

9 Adult Protective Service Agency
Gregory Giuliano
Director
Executive Office of Elder Affairs
Protective Services
1 Ashburton Place
5th Floor
Boston, MA 02108
Work: (617)222-7464
Fax: (617)727-9368

Rose McGarry
Program Director
Merrimack Valley
Long Term Care Ombudsman Prog.
360 Merrimac Street
Building #5
Lawrence, MA 01843
Work: (978)683-7747
Fax: (508)794-7546
Area Served: Amesbury, Billerica, Boxford, Chelmsford, Dracut, Dunstable, Georgetown, Groveland, Haverhill, Lawrence, Lowell, Merrimac, Methuen, Newbury, Newburyport, N Andover, Rowley, Salisbury, Tewksbury, Tyngsborough, W Newbury, Westford areas

10 Citizen Advocacy Group
Arlene Germain
President
MA Advocates for Nursing Home Reform
38 Banks Terrace
Swampscott, MA 01907
Work: (800)988-4450
Fax: (781)890-4956
website:http://www.manhr.
org


Danielle McKnight
Program Director
Chelsea, Revere, Winthrop
Long Term Care Ombudsman Prog.
100 Everett Avenue
Unit 10, PO Box 6427
Chelsea, MA 02150
Work: (617)884-2500
Fax: (617)884-7988
Area Served: Chelsea, Revere, Wintheon

Darlene Perkins
Community Organizer
Cape United Elders of Comm. Action Committee
Cape United Elders
115 Enterprise Road
Hyannis, MA 02601
Work: (508)771-1727
Fax: (508)775-7488
website:http://www.cacci.
cc


Marilyn Peters
Program Director
Hessco/Sharon
Long Term Care Ombudsman Prog.
One Merchant Street
Sharon, MA 02067
Work: (781)784-4944
Fax: (781)784-4922
Area Served: Canton, Dedham, Foxborough, Medfield, Millis, Norfolk, Norwood, Plainville, Sharon, Walpole, Westwood, Wrentham areas

11 Local and Regional Ombudsmen
Geralyn Bailey
Program Director
Worcester Age Center
Long Term Care Ombudsman Prog.
370 Main Street
Worcester, MA 01608-1723
Work: (508)852-3205
Fax: (508)856-0375
Area Served: Auburn, Barre, Boylston, Grafton, Hardwick, Holden, Leicester, Millbury, New Braintree, Oakham, Paxton, Rutland, Shrewsbury, West Boylston, Worcester areas

Margaret Pilkington
Program Director
Bristol County
Long Term Care Ombudsman Prog.
182 North Main Street
Fall River, MA 02720
Work: (800)427-2101
Fax: (508)679-0320
Area Served: Attleboro, Berkley, Dighton, Fall River, Freetown, Mansfield, N. Attleboro, Norton, Raynham, Seekonk, Somerset, Swansea, Taunton, Westport areas

Jenny Beaujean
LTC Ombudsman Training Specialist
Executive Office of Elder Affairs
1 Ashburton Place
5th Floor
Boston, MA 02108-1518
Work: (617)222-7506
Fax: (617)727-9368

Diane Reed
Program Director
Montachusett Home Care Corp.
Long Term Care Ombudsman Prog.
680 Mechanic Street
Suite 120
Leominster, MA 01453-4402
Work: (978)537-7411
Fax: (978)537-9843
Area Served: Ashburnham, Ashby, Ayer, Berlin, Bolton, Clinton, Fitchburg, Gardner, Groton, Hubbardston, Lancaster, Leominster, Lunenburg, Pepperell, Princeton, Shirley, Sterling, Templeton, Townsend, Westminster, Winchendon areas

Mary Brooks
Ombudsman Program Director
Baypath Home and Community Service
Long Term Care Ombudsman Prog.
354 Waverly Street
Framington, MA 01702
Work: (508)872-1866
Fax: (508)872-3325
Area Served: Ashland, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Northborough, Sherborn, Southborough, Sudbury, Wayland, Westborough areas

Deborah Rothschild
Program Director
Greater Springfield Senior Services
Long Term Care Ombudsman Prog.
66 Industry Avenue
Springfield, MA 01104
Work: (413)781-8800
Fax: (413)781-0632
website:http://www.gsssi.
org

Area Served: Agawam, Brimfield, E. Longmeadow, Hampden, Holland, Monson, Palmer, Springfield, Wales, W. Springfield, Wilbraham areas

Lila Burgess
Program Director
Old Colony Planning Council
Long Term Care Ombudsman Prog.
70 School Street
Brockton, MA 02301
Work: (508)583-1833
Fax: (508)559-8768
Area Served: Abington, Avon, Bridgewater, Brockton, Carver, Duxbury, E. Bridgewater, E. Wareham, Easton, Halifax, Hanover, Hanson, Kingston, Lakeville, Marshfield, Middleborough, Pembroke, Plymouth, Rockland, Stoughton, Wareham, W. Bridgewater, Whitman counties

Susan Schneider
Program Director
Cape Cod & Islands Regional Program
Long Term Care Ombudsman Prog
68 Route #134
South Dennis, MA 02660
Work: (508)394-4630
Fax: (508)394-3712
Area Served: Barnstable, Bourne, Brewster, Chatham, Chilmark, Dennis, Eastham, Edgartown, Falmouth, Gay Head, Harwich, Mashpee, Nantucket, Oak Bluffs, Orleans, Provincetown, Sandwich, Tisbury, Truro, Wellfleet, W Tisbury, Yarmouth areas

Donna Cabral
Program Director
Coastline Elderly Services, Inc
Long Term Care Ombudsman Prog.
1646 Purchase Street
New Bedford, MA 02740
Work: (508)999-6400
Fax: (508)993-6510
Area Served: Acushnet, Dartmouth, Fairhaven, Gosnold, Marion, Mattapoisett, New Bedford, South Dartmouth areas

J. M. Sorrell
Director
Highland Valley Elder Services
Long Term Care Ombudsman Prog.
320 Riverside Drive
Northampton, MA 01060
Work: (413)586-2000
Fax: (413)584-7076

Jenni Caldwell
Program Director
Somerville-Cambridge Elder Services
Long Term Care Ombudsman Prog.
61 Medford Street
Somerville, MA 02143
Work: (617)628-2601
Fax: (617)628-1085
website:http://www.elderc
are.org

Area Served: Cambridge, Somerville areas

Cathy Stone
Ombudsman Director
Tri-Valley Elder Services, Inc.
Long Term Care Ombudsman Prog.
10 Mill Street
Dudley, MA 01571
Work: (508)949-6640
Fax: (508)949-6651
website:http://www.tves.o
rg


Joanne Chuslo
Ombudsman
Westmass Eldercare
Long Term Care Ombudsman Prog
4 Valley Mill Road
Holyoke, MA 01040
Work: (413)538-9020
Fax: (413)538-6258
Area Served: Belchertown, Chicopee, Granby, Holyoke, Ludlow, South Hadley, Ware areas

Patti White
Program Director
South Shore Elder Services
Long Term Care Ombudsman Prog
639 Granite Street
Braintree, MA 02184
Work: (781)848-3910
Fax: (781)843-8279
Area Served: Braintree, Cohasset, Hingham, Holbrook, Hull, Milton, Norwell, Quincy, Randolph, Scituate, Weymouth areas


Last Updated Monday, September 08, 2008


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