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1828 L Street, NW
Suite 801
Washington, DC 20036
(P) 202.332.2275
(F) 202.332.2949
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NURSING HOMES: AN OVERVIEW
OF THE STATE SYSTEM
Illinois
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1 State Long Term Care Ombudsman
Sally Petrone
State LTC Ombudsman
Illinois Department on Aging
421 East Capitol Avenue
Suite 100
Springfield, IL 62701-1789
Work: (217)785-3143
Fax: (217)524-9644
website:http://www.state.
il.us/aging
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11 Local and Regional Ombudsmen
Brigit Dyer-Reynolds
Regional Ombudsman
ICARE - Long-Term Care Ombudsman
620 North Walnut Street
Springfield, IL 62702
Work: (217)523-8419
Fax: (217)523-8493
website:http://www.icare.
ws
Area Served: Cass, Christian, Greene, Jersey, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, Scott
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2 Office on Aging
Charles Johnson
Director
IL Department on Aging - V
421 East Capitol Avenue
Suite 100
Springfield, IL 62701-1789
Work: (217)785-2870
Fax: (217)785-4477
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Nancy Flowers
President
IL Association of LTC Program (IALTCO)
2100 Ridge Ave
Evanston, IL 60201
Work: (847)866-2963
Fax: (847)448-8133
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3 Licensure and Certifications
Enrique Unanue
Deputy Director
Illinois Department of Public Health
Office Health Care Regulation
525 West Jefferson, 5th Floor
Springfield, IL 62761
Work: (217)782-2913
Fax: (217)524-6292
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Nancy Flowers~
Regional Ombudsman
Evanston Commission on Aging (PSA 13)
2100 Ridge Avenue
Evanston, IL 60204
Work: (847)866-2963
Fax: (847)448-8133
Area Served: City of Evanston
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4 Medicaid Fraud Unit Control
Gordon Fidler
Director
Medicaid Fraud Control Unit of Illinois
Illinois Dept. of State Police
400 Iles Park Place
Suite 302
Springfield, IL 62718
Work: (217)785-3322
Fax: (217)524-6405
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Kathy Kopsack
Regional Ombudsman
Alternatives For The Older Adult, Inc (PSA 3)
Long Term Care Ombudsman Prog.
1518 5th Avenue
Suite 100
Moline, IL 61265
Work: (309)277-0167
Fax: (309)277-0163
Area Served: Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island, Warren
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5 Board of Examiners for Nursing Home Administrator
Kittie West
NHA Licensing & Disc. Board
IL Dept. of Prof. Regulation
320 W. Washington Street
3rd Floor
Springfield, IL 62786
Work: (217)782-7524
Fax: (217)782-7645
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Stasia Miller
Regional Ombudsman
Senior Strength Long Term Care Ombudsman Prog
Senior Services of the Ctr. for Prevention of
720 Joan Court
Peoria, IL 61614
Work: (309)637-3905
Fax: (309)637-3907
Area Served: Fulton, Marshall, Peoria, Stark, Tazewell, Woodford
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6 Medicaid Agency
Barry Maram
Medicaid Director
IL Dept. of Publid Aid
201 South Grand Avenue, East
3rd Floor
Springfield, IL 62763-0001
Work: (217)782-1200
Fax: (217)524-7979
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Tiffany Musslewhite
Regional Ombudsman
SWAN
Long Term Care Ombudsman Prog.
PO Box 176
Olney, IL 62450
Work: (618)392-3556
Fax: (618)392-5514
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7 Quality Improvement Organization
Beth Hackman
Executive Vice President
Illinois Foundation for Quality Health Care
2625 Butterfield Road
Suite 104 S
Oakbrook, IL 60523
Work: (630)571-5540
Fax: (630)571-5611
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Robyn O'Neill
Regional Ombudsman
Legal Assistance Foundation/Chicago (PSA 13)
828 Davis Street
Suite 201
Evanston, IL 60201
Work: (847)475-5100
Fax: (847)475-3033
Area Served: Suburban Cook County, and Lake County, except City of Evanston
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8 Protection and Advocacy System
Zena Naiditch
Executive Director
Equip for Equality, Inc.
11 East Adams
Suite 1200
Chicago, IL 60603
Work: (312)341-0022
Fax: (312)341-0295
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Donna Schutte
Regional Ombudsman
West Central IL
Case Coordination Unit
639 York Street
Quincy, IL 62301
Work: (217)222-1189
Fax: (217)222-1220
Area Served: Adams, Brown, Calhoun, Hancock, Pike, Schuyler
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9 Adult Protective Service Agency
Lois Moorman
Administrator
IL Department on Aging
Bureau of Elder Rights
421 East Capitol Avenue
Suite 100
Springfield, IL 62701-1789
Work: (217)785-9018
Fax: (217)524-9644
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Muriel Shackelford
Regional Ombudsman
Land of Lincoln Legal Assistance Foundation
Long Term Care Ombudsman Prog.
8787 State Street
East St. Louis, IL 62203
Work: (618)398-0958
Fax: (618)874-6914
Area Served: Bond, Clinton, Madison, Monroe, Randolph, St. Clair, Washington
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10 Citizen Advocacy Group
Violette King
Nursing Home Monitors
6111 Vollmer Lane
Godfrey, IL 62035
Work: (618)466-3410
Fax: (618)466-3410
website:http://www.nursin
ghomemonitors.org
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Diane Shiner
Regional Ombudsman
Senior Services Center of Will County
Long Term Care Ombudsman Prog.
251 North Center Street
Joliet, IL 60435-7144
Work: (815)740-4225
Fax: (815)740-4218
Area Served: Grundy, Kankakee, Will counties
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Wendy Meltzer
Executive Director
Illinois Citizens For Better Care
100 W. Monroe Street
Suite 1800
Chicago, IL 60603-1912
Work: (312)663-5120
Fax: (312)663-5121
website:http://www.illino
iscares.org
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Tami Lynn Wacker
Regional Ombudsman
ECIAAA Long Term Care Ombudsman Program (PSA
1003 Maple Hill Road
Bloomington, IL 61704
Work: (309)829-2065
Fax: (309)829-6021
Area Served: Champaign, Clark, Coles, Cumberland, Dewitt, Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean, Moultrie, Piatt, Shelby, Vermillioin counties
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11 Local and Regional Ombudsmen
Tonya Banks
Senior Services Associates, Inc. (PSA 02)
Long Term Care Ombudsman Prog.
460 Garfield Avenue
Aurora, IL 60506
Work: (630)897-4035
Fax: (630)897-6901
Area Served: Kane, Kendall, McHenry counties
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Cathy Weightman-Moore
Regional Ombudsman
Catholic Charities/Diocese of Rockford -PSA 1
102 S. Madison
Rockford, IL 61104
Work: (815)966-5300
Fax: (815)962-9036
Area Served: Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle, Stephenson, Whiteside, Winnebago
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Laura Bass
Regional Ombudsman
Chicago Department on Aging (PSA 12)
Long Term Care Ombudsman Prog.
30 North LaSalle
Suite 2320
Chicago, IL 60602-2586
Work: (312)744-5957
Fax: (312)742-3281
Area Served: City of Chicago
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JereSue Wernsing
Regional Ombudsman
Senior Protective Services
Long Term Care Ombudsman Prog.
209 South Merchant Street
Effingham, IL 62401
Work: (217)347-5569
Fax: (217)347-5590
Area Served: Clay, Effingham, Fayette, Jefferson, Marion counties
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Natasha Belli
Regional Ombudsman
DuPage Cnty Dept of Human Resources (PSA 2)
Long Term Care Ombudsman Prog.
421 North County Farm Road
Wheaton, IL 60187
Work: (630)407-6500
Fax: (630)407-6501
Area Served: DuPage county
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Last Updated Monday, September 08, 2008
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